If the Windows Broken – Fix It
If a building’s broken window is not repaired promptly it doesn’t take long for many of the building’s other windows to be broken. Fixing problems when they are small will prevent them from developing into more serious problems.
The same is true when considering the level of employee satisfaction. Dissatisfaction can spread like wildfire and in the blink of an eye you can have the type of morale problems that are notoriously hard to resolve.
To ensure that your employees are happy you need to understand what their problems and concerns are and it is important to deal with them early on. Keeping the initiative is vital and it is nearly always better to give a little and often.
This turns out be just a vicious circle. Fixing the problem when it’s small is also when it’s easiest and when it’s cheapest. Most employees would prefer their management to take the initiative with any prompting and if the do management can then operate from a strong position. Employees like strong, confident management and a proactive approach generates respect not least because someone has taken the time to understand some of the employees’ issues.
Compare that with managers who are out of touch. Arriving late to a problem they are on the defensive, their credibility at risk as they may have to concede to demands which can lead to further and less reasonable demands. It is not big and it is not clever.
How then can an organization monitor the morale of the employees without a big budget and an abundance of spare time?
offers a solution. They represent a quick, easy and low cost solution. Instead of weeks and months surveys can now be designed and published in hours and minutes, by harnessing the power of the internet invitations can be sent out instantly and free of charge using email, links on websites and postings on social networks; the results are collated in real-time and can be automatically displayed as charts.
A corporate internet is the ideal delivery platform.
By linking through to an online survey website a company can regularly conduct surveys so they become part and parcel of the daily operations.
With the ability of an online survey to produce real-time results the mood of the workforce can instantly gauged, concerns highlighted both on a collective and individual level.
Organisations can use survey results to highlight problem areas and then use follow-up surveys to target specific concerns. With good information managers are able to identify specific problems and prepare a considered response.
By conducting regular surveys a company is able to address small problems before they grow into much bigger problems that are then more difficult to address.
When management show willingness to consult with the workforce it is appreciated by most employees, not viewed as a sign of weakness but an indicator of good decision making.
Every now and then management problems can be solved with something that is quick, easy and won’t break the bank; enjoy.
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