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Evaluate a Restaurant POS Hardware Before You Buy Them

October 10th, 2009

The basic POS systems you may see on a typical retail establishment consists of a cash register with or without a built in cash drawer, monitor, receipt printers, and an input device. It can also be a touch screen monitors, programmable keyboards, or scanners and handheld devices for inputting data into the POS system.

Touch screen technology: Many restaruant owners find touch screen monitors as more intuitive to use than keyboards, as it can reduce mistypes and can easily cancel orders within a second, and because it provides flexible user interfaces and programming. Touch screens also uses less electricity and much easier to position on the counter table, but they can be more prone to breakdowns.

Hand held devices: Restaurant POS equipment like PDAs, which are commonly wireless devices that transmits data back to its base station and into the POS system. You can also use the newer version, which is the write-on handhelds that allows you to write information such as the orders and sends them directly to the kitchen! This type of handheld device is perfect when up-selling desserts and drinks to customers either by roaming on tables or by approaching customers in line.

POS keyboards: Most grocery stores prefer to use this type of POS systems, since they can program individual keys for specific item codes and prices. The standard POS keyboard is a  101-key, like what you will find with any computer. Other have built-in magnetic stripe readers for processing credit cards, others are small and flat, like what we usually see in fast food outlets.

Scanners: This restaurant hardware reads bar codes and converts it before inputting it’s data to the POS computer. Generally, it speeds up a sales transaction and accurately inputs product or service payment of a customer. POS scanners are connected through Y-connectors (or wedges) that make them function as an extension of the keyboard.

Customers’ volume: For diffent types of volume of customers, using a scanner could be very helpful. If the counter line has several customers, then its good to use a CCD scanner or entry-level laser scanner. If the line is loaded with customers, then autosensing laser scanners would be the best choice. It’s a type of laser scanner that automatically turns on when you place an item in front of it, scans its code, and then turn off again. But if the counter line is overflowing with customers, you could sure use the help of an omnidirectional scanner, using its 15 or 20 lasers simultaneously, it scans a bar code from any angle!

Additional POS hardware to consider

Cash Drawer: Used to store cash, credit card slips, gift certificates and other important papers. When looking to buy a cash drawer, look for a sturdy construction of at least 18-gauge steel, don’t just buy one because your local vendor tells you that it’s the best or simply because it looks fancy. Go for the most reliable cash drawer since the usable life of cash drawers are measured, you also have to make surer that you can replace rollers, bearings, and other parts. A typical cash drawer opens only when it is signaled by the POS printer.

POS printers: An addition to your restaurant POS system is a printer, every retail business needs one to complete a sales transaction. POS printers are used for printing customer receipts and creating credit card slips. There are two types of POS printers, the dot matrix printer and the thermal printer. The dot matrix printer uses ribbons and regular paper to print. Thermal printers are slightly expensive compared to dot matrix printers because they are faster and quieter when printing, and they have less moving parts which makes them more realiable.

POS Customer display:
A customer display or pole display lets your customers know the price of the item they’re purchasing and some support advertising. You also have to make sure that your customer display is of the right height and shape to fit in to your counter table, as well as it’s compatibility with your POS software.

Check readers: Advisable for restaurants, fast food chains, hotels, casinos, and convenient stores. The check reader prevents fraud by verifying essential account information. By this, you are assure that every check in your cash drawer is authentic.

Magnetic stripe readers (also known as magstripe reader): A simple piece of hardware that is used to read credit cards. For added convenience, look for POS keyboards and touch screens that has a built-in magnetic strip reader, so you don’t have to buy a separate one.

Fingerprint ID readers: Mostly this type of hardware is used for employee login. But it is very helpful to limit which staff can access a POS terminal and prevent other staff from logging in inplace of somebody.

Always rememeber when purchasing a restaurant POS system, hardawre or software, you have to make sure that you review their details first. It doesn’t matter how expensive or cheap a POS equipment is, always consider the environment where you’re going to use it. Regular cleaning can help keep your peripherals in good shape, vacuuming dust and lubing your receipt printer can extend its life and maintaining an over all clean workstation can help protect your POS computers from annoying dust and spills. You can always request for a FREE POS system quote online where local vendors will offer you competitive price lists of any restaurant hardware and software you need based on the the information you give them. So you would never have to waste money buying the wrong POS systems.

For more information on restaurant POS systems or to have a local POS professional serving the restaurant industry in your location see more information at POS-For-Restaurants.com.

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