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The Secret Ingredient to an Irresistible Blog

March 16th, 2010
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image of hamburger

Things were going pretty well until I bit into my hamburger.

Ow.

Something was really wrong.

“Are you okay?” asked my date.

My eyes started watering. I was so confused, but I nodded.

I bit down harder and suddenly the hamburger flew out of my hands. I’ve never been so bewildered in my life. Only when I held my hand up did the sorry truth stare us in the face.

Somehow, my left ring finger had slipped inside the bun of that burger. I bit down on it. And when it hurt, the cause wasn’t immediately obvious, so I bit down harder . . . so hard I forced myself to drop the hamburger.

When I realized what had happened, I laughed really hard. She didn’t.

“Aren’t you embarrassed?” she asked.

“Yeah,” I said, nodding, “but this is kind of how it is. And this stuff can’t be taught.” Then I finished the hamburger in dainty bites, making sure that no other errant appendages strayed between the bread.

“It must be kind of liberating to know that,” she said.

In a non-glorious footnote, the rest of that date went exactly nowhere.

But authentically idiotic is still authentic, which brings us to the point today:

There are things that bloggers can and can’t be taught

As my traffic climbed from modest to less-modest, other bloggers began asking me if I could help them build their own blog traffic. At first, I wasn’t sure I could, even if I wanted to. But I decided I’d try.

Before I was willing to work with someone, I asked one question:

Why do you think I can help you?

Their answers told me a lot. Not just about their expectations and thought processes, but about a lot of what’s wrong with the blogging mindset in general.

A few answers I’ve gotten

  • You love what you do and can help me love what I do
  • You know where you’re going and I want to go to the same place
  • You’re passionate and I think that might rub off on me

What I didn’t hear from them was:

  • I love what I do and think you could help me do it better
  • Here’s where I want to go and I’m not sure how to get there
  • I’m passionate about this idea and I want to bounce some ideas off another passionate person

Maybe that’s silly of me, but those are questions I could have approached more easily.

By the way, I’ve decided I’m not a very good coach and I doubt I’ll do this again. In fact, I think I suck. Don’t hire me.

(OK — I’m actually really good at some things. But I’m writing this post as a snapshot of this experience, not a sales pitch.)

Let’s take a look at those answers I received.

“You love what you do”

I do, but you cannot pay someone else to help you love something in the way they love it.

I love blogging, but I write my blog, not anyone else’s. And I don’t play for stakes, I play for fun. I would not love another project as much.

How do I know? Because I didn’t pick another project.

If you are seeking help with your blog, there is nothing wrong with trying to take the steps of someone who has achieved what you want. Why else would you be reading Copyblogger today?

But do not assume that their goals resemble your goals, even if they have numbers you would like to have.

“You know where you’re going”

No I don’t, other than up.

I know that I will publish a post every day and I will try to do lots of guest posts. I will be nice and helpful to everyone I can, lift a bunch of heavy stuff, and try to laugh a lot.

That’s what I know, that’s what I’ve done, that’s what I’ll do until it’s not fun anymore.

Whenever someone has had some success, many of us — me included — assume that the success is the result of a plan. That’s not always true. Dumb luck can play its role in anyone’s good fortune. Just keep an open mind. There are a lot of variables that go into whatever we decide “success” is.

“You’re passionate”

Once I took a mambo class taught by a guy whose passion nearly melted us all. He was like a combination of Beto from the Zumba commercials and Pepe Le Pew. He was amorous, passionate, and all swiveling hips. I love dancing, but I didn’t leave the class with that guy’s passion for mambo. But he tried!

The secret ingredient to a great blog

We like to give authority and credibility to other people. We want other people to have the answers.

Sometimes this creates brilliant coaches who are worth every penny. I have no doubt that if I hired Naomi Dunford and I had a plan, she could help me execute it.

But sometimes our need for answers spawns “gurus” who are freaking travesties of ethics and exploitation.

So what should you do to make your blog better?

Now that I’m done writing this post, here’s how I’m feeling:

First: If a consultant out there says “I can help you love writing,” or “I can help you write like me,” or “I can teach you passion,” the quickest way to escape their clutches is with a perfectly timed throat-strike.

(Don’t bother aiming for the groin — cowards and exploiters have no feelings down there).

It’s great to get help and advice if you need it. But don’t expect anyone to do all the thinking for you. And don’t trust anyone who tells you he can or will.

Second: However much advice you may get along the way, there is one secret ingredient to the great blog recipe. And that secret ingredient is you.

Finally: There’s only one test that really matters, and that can be solved over lunch:

Can your consultant eat a hamburger without harming himself?

About the Author: Josh Hanagarne is the twitchy giant behind World’s Strongest Librarian, a blog about living with Tourette’s Syndrome, kettlebells, book recommendations, buying pants when you’re 6’8”, old-time strongman training, and much more. Please subscribe to Josh’s RSS Updates to stay in touch.


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What Avatar Can Teach You About Repurposing Your Content

March 15th, 2010
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image from the movie Avatar

The entertainment and CGI world has been fawning over the movie Avatar for months, and it seems you can’t watch any entertainment news program without hearing about James Cameron’s groundbreaking 3D epic.

And even if Cameron went home last week without the armful of Oscars he expected, directing the highest-grossing movie of all time probably takes the sting out.

But despite the movie’s brilliant effects and the unique world it creates, you’ll likely feel as if you’ve heard its underlying story before. In fact, you may very well predict the ending about an hour into the film.

So what makes “Avatar” so special? Why did it create such a fanatic following, and what can it teach you about creating a following with your own blog and marketing content?

What’s old is new again

The basic premise of Avatar involves the protagonist learning the ways of the “enemy” but ultimately gaining a deeper understanding of what’s at stake and siding with them to destroy the hero’s original allies.

Avatar’s storyline has been likened to science fiction stories from Edgar Rice Burroughs and dozens of popular movies, such as 1990s blockbuster Dances with Wolves.

Avatar’s plot has been done before, clearly. But audiences still made it a box office leader.

Instead of being bored to death by the same plot told over and over, we’re all suckers for a good story — even if we can guess what’s going to happen at the end.

Just because you might be a little tired of your tried-and-true message doesn’t mean your audience is. Put their needs first.

Put your old content back to work

Take a look at your older content — even things you’ve written which haven’t been published online.

And you don’t have to stop there. The public domain is practically bursting at the seams with sage advice and workable suggestions from well before the Internet, television, or even radio existed.

Or, like I’ve done here with Avatar, you can take something people are thinking about and imagine a new slant on it.

Ask yourself — Is there a way you could put a fresh new slant on any of these and make them relevant for today’s audience?

Walt Disney made a fortune repurposing old fables and fairy tales into animated stories. He added a few tweaks to make them more memorable and interesting for a new generation of children, but the core plots remain unchanged, even hundreds of years later.

Here are some great ways to rework your content:

  • Rewrite your headline. You’ve come a long way with your writing (you’re reading Copyblogger, right?). It’s time to see if that great old post with a boring headline from the early days could use some magic.
  • Create a bulleted list. Lists are easier for your readers to scan and get workable ideas from. Lists seem to talk to your readers, rather than at them, the way some paragraphs can.
  • Turn it into a series. If you find that what you have to say about a particular older post becomes a little longer, why not rework it into a weeklong series? These can make for some of your most valuable cornerstone content.

Making the connection

In Avatar the native inhabitants of the planet can connect with other plants and animals so that connections can be shared at the speed of thought.

When it comes to reworking your existing content, don’t hesitate to make your own connections by tapping into social media networks and getting ideas and feedback from your target audience.

Create your own version of a social media digital campfire and start looking for exciting ways to stir up the enthusiasm in your readers. No matter how many ways they’ve heard the information before, you might just hit upon that “light bulb moment” that makes it all click!

About the Author: Sherice Jacob is an author, copywriter, and designer who makes it her life’s mission to improve websites. For more writing insights, follow @sherice on Twitter.


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The Surprising Old-School Secret to Blogging Success

March 12th, 2010
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image of holding hands

About 80% of your blog’s success comes from “ass in chair” time. That’s the time you spend writing posts, editing posts, finding the perfect image, connecting with fellow bloggers, answering comments, shaping up your SEO, and all the other tasks we teach you about here on Copyblogger.

You’ve got to get that stuff right. But great blogs are not built by “ass in chair” time alone.

There’s actually a significant element to your success that you may be neglecting with all that work and focus.

Every once in awhile, you might consider getting out of the chair and physically setting eyes on a fellow human being. I realize this is a bizarre, arcane practice, but bear with me.

Social networking 1.0

Have you ever noticed that you don’t really know what a post is going to be about until you start writing? You throw something out there, and next thing you know, it’s gone in whatever direction naturally follows.

Believe it or not, you can actually replicate this phenomenon by physically locating yourself in close proximity to another person, with each of you taking turns speaking. This is called a conversation.

I know, you know all about conversation already. It’s answering blog comments, writing on your ex-girlfriend’s Facebook wall, and tweeting how cranky you are in line at the Genius Bar. But here’s something you might not know — “conversations” actually predate the internet.

Spend enough time in these “real world” conversations, and you actually trigger the growth of new neural connections. You come up with new ideas. You challenge your existing ideas and take them in new directions. You learn.

This phenomenon is improved by another old-school technique, called listening. It’s like lurking, except the other person can see you standing there, so at some point you should probably say something.

Conversation and listening can, if you let them, become awe-inspiring weapons in your blogging arsenal. They’ll give you a virtually endless supply of post ideas, angles for content, and insights into human psychology.

And they’ll improve the quality of your thinking, getting you out of the same stale perceptions and approaches to your writing.

Do enough of this and you will make friends. These are similar to Facebook friends, except a) you actually like them, and b) if they poke you, you get to smack them in the head and tell them to quit being a jackass.

Advanced stuff

Once you’ve mastered these fundamental tools, you may be ready to move forward to a more advanced practice.

You can practice conversing and listening with more than one person at once.

One place you can try this is an entrepreneur’s group in your local community. Generally the way it works is that you show up, pay something, they serve you a really bad lunch, and the real estate guy hits you up for business within the first 2 minutes.

Once you’ve detached the real estate guy, these can be quite fun. You can engage in listening and conversations with other people who are facing the same issues you are. Some stuff you’ll know a lot about, and you can teach them. Some stuff they’re going to be a lot smarter about than you are, which is when you want to shut up and take a few notes.

You can also go to parties. These are gatherings of people in one place for multiple real-time instances of conversing, listening, and friending, often accompanied by beer, tequila, and possibly pretzels.

These “parties” often include music, dancing, and laughter. Things may even liven up thanks to the noisy presence of one or more highly intoxicated people, who provide entertainment and a comforting sense of moral superiority.

What do I know?

I’m writing this post based on a dim memory of these old-school practices, since I haven’t done them for months. (OK, I did a warmup and had coffee this week with Grandma Mary, which was delightful.)

I’ve developed quite an impressive blogger’s tan. In other words, I’m about the same color as the surface of the moon. I’ve developed it by holing up in my basement office recording and writing content, editing posts, coordinating transcripts, and other 80% activities.

So I thought I’d try something radical. I’m going to work on my 20% and fly out to Austin today to hang out with Brian and lots of other friends for a few days at the South by Southwest Interactive conference.

Maybe you’ll bump into me having a margarita with a pal, crashing a party or two, or just wandering around the streets of Austin enjoying some unobstructed solar radiation.

We’ll be back next week. Maybe. :)

About the Author: Sonia Simone is Senior Editor of Copyblogger and a co-founder of Inside the Third Tribe. She solemnly promises this is the last “funny” post you will see on Copyblogger for at least one month.


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How to Win in Las Vegas, And in Online Business

March 11th, 2010
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image of las vegas sign

I’ve written a few contrarian things lately.

Specifically, I ranted a bit about why I think the most common “make money online” technique doesn’t work for most people, and about how, really, the most important ingredients of success are persistence and grit.

Then, on my own blog, I ranted about why “systems” for achieving specific results don’t work.

I got a lot of comments, emails, and tweets agreeing — too many people are looking for a quick fix, and we need to remember the basics: hard work, and good old-fashioned stick-to-it-iveness.

But believe it or not, there’s actually a problem with taking that train of thought too far.

Yes, a lot of the marketing for how-to-start-your-business products preys on the naive and is motivated by greed. But that doesn’t mean that there isn’t good information out there — information that could help you move forward, remove roadblocks, and arm you with new skills.

No, there is no magic bullet

But that doesn’t mean that you should become a business isolationist, figuring everything out solely on your own, wary of anyone, anywhere, who sells information.

The most sensible approach — as is usually the case — is somewhere in the middle.

Spending money on a fool’s dream is akin to gambling, hoping that some “system” will pay off big. By contrast, spending wisely — with a decent chance of a solid return — is more like an investment.

Obviously, the best way for me to explain the difference is by talking about my grandparents.

Gambling vs. investment

My grandparents used to go to Las Vegas a few times every year to play the slots. Every once in a while, they’d win, and come back with a few thousand dollars more than they left with.

More often, they’d come home having lost some or all of what they’d budgeted as their “fun money.” No matter what happened, they always returned happy, with new stories to tell, and couldn’t wait to go again.

So the question is: Were they gambling while they were in Vegas?

And the knee-jerk reaction is, “Of course they were. What kind of dumb question is that, Truant?”

Well, I don’t know. I’d define gambling as risking an asset that you can’t afford to (or don’t want to) lose because you’re hoping it will multiply. Investment, on the other hand, is spending an asset for a defined purpose to receive a return that you have good reason to believe you will get.

If my grandparents went to Vegas, plunked down their pension checks, and then hoped like hell to hit a jackpot so that they could at least recoup the money they put in, I’d say they were gambling.

But that’s not what they did. They set a budget. They “spent” that budget on the slots. If money came back? Aces. But if not, they wrote it off as part of the trip cost and still came home happy.

They went in with a defined goal: Have a fun trip pulling levers and watching things spin and light up. That’s what they got. They were investing in their entertainment, and in their own enjoyment.

Similarly, I’d argue that what makes a business expense gambling versus an investment is the intention you have when you make it.

How to invest in your business

Are you gambling on schemes, or are you investing in information you can use? The line can seem fuzzy, but I’ll bet it’s obvious once you start looking for it.

Ask yourself what you hope to get out of a purchase. You can buy the craziest, most harebrained get-rich-quick course out there, but you’re investing if you have a realistic outcome you want to see from that purchase. (I’ll talk later about some ways that could happen.)

Or, you can buy the most conservative, reputable, boring instructional course in existence and be gambling, if you spent your rent money on it because you hoped that it would revolutionize who you are and what you do, and fix all of the problems in your life.

If you find yourself thinking things like, “Maybe this course will work,” you’re gambling.

Because courses don’t work; students do. No one course or product will “do it” for you.

If you don’t know anything about a topic, yet think that buying one product will make you a ninja master at it, you’re gambling.

If you have a deadline in mind for how fast a course’s content “must work, or else,” you’re gambling.

If you’re spending money that you cannot afford to lose on the hope that you’ll quickly earn it back, you’re gambling.

Investing in information, on the other hand, is slower-paced and more laid back. An “investment” goal should feel reasonable. It shouldn’t make you overly nervous. It should be something you could tell your mother about without her suspecting that you’re one of P.T. Barnum’s famous suckers.

And the interesting thing? There are a bunch of ways to invest, and a bunch of desired outcomes. It’s not always about a cash return.

  • Some people will invest in a course specifically to see how the creator put the course together, and how he is able to justify the cost.
  • Some people will invest in a product simply to get on the radar of the seller, to set up a connection that they might later be able to turn into a working relationship. (This wasn’t my intention when I bought Naomi Dunford’s Online Business School, but that’s what happened. How much did I get from the course? Who knows? But how much did I gain from meeting Naomi? Um, a whole lot.)
  • Some people will buy a product with the intention of learning only ONE tiny tip from the whole thing, and then applying that one tip to make back the price of the course. It might be a quick return, but it might also be over a long time.
  • I even heard a story once about a person who bought a very expensive product so that once inside the circle, she could have prospecting access to . . . well, to the kind of people who could afford to buy a very expensive product.

Still not sure? Here are my three big rules for the “right” way to invest in an information product, a course, coaching, or a service:

1. Know your intended outcome

Even the most expensive, overhyped purchase isn’t a gamble if you enter into it knowing what you can reasonably expect to get out of it.

It almost doesn’t matter what that outcome is, as long as you know it in advance.

Maybe you want to make your money back over either a short or a long time.

Maybe you simply want to see the seller’s marketing sleight of hand.

Even if you say, “I’m pretty sure I already know most of this information, but spending $2k on it will force me to use it,” you’re going into the game with your eyes open.

Obviously, if you buy better stuff, it’s easier to go in with reasonable expectations of what you’ll get out of it.

2. Buy on value, not price

Dave Navarro took some flack in certain circles over his product How to Launch the **** Out of Your E-Book. The program cost $97, and people were outraged that a PDF could be so expensive. After all, you could go down to the local Barnes & Noble and get an actual paper book for $20!

That’s looking at price, rather than the value of the information being sold.

(And by contrast, because an information product consists of slick-looking MP4s with better special effects than Avatar doesn’t make it worth a dime.)

Don’t look at a file or a stack of CDs and ask, “Is this collection of pixels or bytes, in and of itself, worth X dollars?”

Instead, ask how much having this new information will, over time, allow you to earn. (And I can tell you without a doubt that if you read How to Launch and you actually take the advice he gives, you’re going to learn something that can improve your sales by a lot more than $97.)

3. Take responsibility

The hallmark of gambling may be high risk, but investment has risk, too. Even the soundest purchases can bomb on you.

When you decide to make any investment, own up to that risk. Be willing to lose what you spend.

Not everyone agrees, but my own philosophy is, I don’t hedge my bets going in, saying that if it doesn’t work out, I’ll ask for my money back.

I know, I know . . . this is heresy, but think about what the unconditional guarantee mindset says. It says that you’re putting the onus on the product to work for you, rather than on yourself to implement what’s in it. You’re saying to yourself, “I’ll give it a shot, but no promises.”

I always thought that it would be really annoying to own a restaurant, and have someone send a $30 steak back because they didn’t like it. Was it burned? No. Tough? No. So what was wrong? The customer just decided he wasn’t that hungry. Well, if the problem is on the customer’s end, then why should the restaurant have to eat the cost?

I’ve paid for products, coaching, and services that didn’t work for me, or that I just plain didn’t like. Unless a provider has deliberately lied or unless it’s obviously, demonstrably terrible, I don’t ask for my money back. I’m looking at one such product right now, on my shelf. It cost $1500, and had an unconditional money-back guarantee. I won’t ask for my money back, though, because there’s nothing wrong with the course. The problem is on my end, in lack of implementation.

You take a risk when you invest in anything (or, for that matter, when you eat at a restaurant). If you want to be 100% sure about everything, then honestly, you really shouldn’t be in business.

I don’t want to understate this: Investment is really important. You need helpers and partners if you want to be efficient and effective. You need information on topics that you don’t already know well. You need advice in order to grow.

And let’s not forget that the mere act of putting your money where your mouth is tells your brain that what you’re doing is a livelihood, not a hobby. Investment is a way of pushing yourself to take your business seriously.

Just know what you want to get out of a purchase before pulling the lever on the metaphorical slot machine.

P.S.

Nobody point out that my slot machine metaphor for business is flawed. Of course it is; I’m just being colorful. How exciting would it have been for me to tell the tale of when my grandparents went to Duluth to put a hundred dollars into a low-yield federal bond?

About the Author: Johnny B. Truant drives a flying saucer and invests in low-yield federal bonds. If you dig his mojo, you should join the Charlie and Johnny Jam Sessions for more monthly mojo than you can handle.


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Blogging Lessons from The Girl With the Dragon Tattoo

March 10th, 2010
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image from movie poster

A 40 year-old unsolved murder mystery. Strange cryptic codes in a bible. Sweden, sandwiches, and many, many cigarettes. The badass-est female protagonist since . . . forever. And an author who has, posthumously, caused quite a ruckus in the book world and in the minds of conspiracy theorists everywhere.

Yes, I’m talking about The Girl With the Dragon Tattoo. If you haven’t heard of it, the rest of us are inviting you to come out from under your rock. Stieg Larsson’s Millennium Trilogy (The Girl With the Dragon Tattoo, The Girl Who Played With Fire and The Girl Who Kicked the Hornet’s Nest) is topping bestseller lists as we speak and the theatrical release of Dragon Tattoo hits the U.S. next week.

I had the good fortune of screening an advanced copy and, of course, my mind went blog, blog, blog. Because that’s what blog obsessed people like us do. So here are the blogging lessons I learned from this tattooed ‘girl’ . . .

Gasoline feeds a fire, but first there has to be a spark

At one point in the movie, a man lies under a car. Having just flown off the side of the road, both he and the car are demolished, gasoline is spilling out everywhere . . . and he waits, watching, trapped. Finally there’s a spark . . . and then fire, total combustion.

So often we have all of the ingredients, right? The design is just right, the writing is perfection, the research says that there’s a need for the content . . . but then, nothing.

No traffic, no comments, no buzz. No combustion. What’s missing?

There has to be a spark.

Maybe it comes in the form of a new partnership, a referral, or an outside event (like a shortage of light bulbs) that makes your product (candles) suddenly burst into high demand.

Maybe you have a life-changing event that triggers your passion. Maybe you read a book that causes something to click in your brain or your heart.

And then, there’s no stopping the heat.

Nothing more, nothing less

Lisbeth Salander, the girl with the dragon tattoo, is a woman of few words, but they’re always the right ones. She communicates through her gestures, carefully chosen words and even her silences. To some people around her, this is maddening. But others totally get it and they pay incredibly close attention to her. They listen closely . . . and they also watch.

As a blogger, what you don’t say can be as important as what you do say.

Do you find the positive in challenging situations, gleaning lessons and inspiring others? Or do you bitch and moan, spreading negativity?

Do you stick to your topic? Or is your blog scattered, full of everything under the sun?

Do you promote everything that could be remotely related to your blog? Or do you bow out of a big launch that, for one reason or another, isn’t quite right for your readers?

What is the significance of what you leave on the blogging room floor?

Document everything

In the movie, as Blomkvist and Salander try to solve the mystery, they are aided again and again by the record-keeping of other characters, the police, the newspapers, and themselves.

It’s the last, ‘themselves,’ that holds the lesson.

Working to uncover this decades-old secret, the investigators look for the needle in the proverbial haystack. With so much unknown, their path to discovery lies in documenting every thought they have, literally pinning them to the wall for examination — and never, ever brushing aside even one moment of insight or possibility.

Ideas for blog content, joint venture partnerships, promotions, ebooks — and even tweets and Facebook updates — often shoot through our brains at a fast and furious pace.

Blogging fodder is everywhere. It’s in the conversation you have with the souvlaki guy outside your building every day at lunch, it’s in the color of the car that just drove by, it’s in the ad that you saw for hairplugs.

If you don’t grab these ideas as they fly by, they will keep flying. Trust me.

Write it all down. Nail it to the wall. Even the thoughts that seem impossible, unreachable, or just plain ridiculous.

The clue to your own success will lie in your own observations and insights. Don’t lose them.

It’s hard to be brilliant all by yourself

The story’s protagonists bounce their ideas off one another — and often hear brilliance in their partner’s ramblings.

Blogging is about community. Who can you bounce ideas off? Who might hear your mumblings and, in turn, grab you by the shoulders and tell you that you’re actually onto something? Who can you help by being a sounding board?

You might have someone’s missing piece in your back pocket.

Like a tattoo, things are permanent on the internet

Lisbeth has many tattoos, including a dragon covering her entire back. Getting ink like that is a serious commitment. Yes, you can have laser surgery to get a tattoo removed, but from what I can tell, it never completely disappears. A scar is left behind. And I’m told the process is neither pleasant nor easy.

If we really want to get deep here, we can go so far as to say that your memory of the tattoo can never be removed.

Blogging is also a commitment. We commit our time, we commit our creativity, we commit our resources. And every time we hit ‘publish’ we commit to our ideas.

The internet is a pretty permanent place and it’s hard to ‘take it back’ once the words are out there. Yes, you can go to the trouble of having something uncached — but again, it isn’t pleasant or easy. People will remember your post, they may have even printed your words on paper. We’re time-stamped and cached, linked to and quoted, and even scraped.

Be as sure as you can be each and every time you share.

Don’t underestimate anyone

Played perfectly by Noomi Rapace, Lisbeth is mysterious, tattooed, and pierced. She’s also tiny, often mistaken for a skinny, 14 year-old boy and underestimated because of her small size.

But she’s able to fight off grown men — both physically and mentally — time and again. I believe the appropriate term here would be scrappy ass-kicker. And it works to her advantage. She has surprise on her side and she’s impressive, even to those who don’t particularly like her.

With a blogosphere more crowded than a Twilight premier (and some days with just as much screaming), it’s a phenomenal idea to stand out.

It’s the old case of man bites dog. What can you do, how can you say it, where can you share it so that it lands like a snowman in a cranberry bog? (That is: with a splash, much coolness, and bright by contrast.)

Lisbeth is also the underdog. To be honest, she’s the runt.

But a few people look beyond that (or don’t even see it at all) and take a chance on her. It helps her, of course, but it also helps them. They don’t see her size, her income, her appearance, her odd personality, her history. They see her skill, her brilliance, her dedication, her inherent goodness.

How many Top 10, 25, 50, 100 lists have you seen that tout the best bloggers, the best writers, the twitterati?

Sadly, many people get caught up in these lists and think that these people are the only ones to do business with or read, because they look good on paper. But we all start somewhere.

Chris Brogan just wrote that it took him 8 years to get 100 subscribers on his blog — and look at him now.

As bloggers we can only help each other and the quality of the blogosphere by discovering new talent, sharing what we know and giving people a chance.

No matter how small and skinny . . . no matter how many tattoos.

About the Author: Julie Roads invites you to join the Dragon Tattoo Blog HUNT — an internet wide scavenger hunt tied to the feature film launch of bestselling book The Girl With the Dragon Tattoo.

You can win great prizes — free movie tickets, books, movie soundtrack, posters and more. To join the contest, start at the beginning of the HUNT by visiting www.dragontattoofilm.com/contest for full details and the first clue. The Girl With the Dragon Tattoo is in theaters near you starting March 19th.

THE NEXT CLUE: Rachel Bilson & Christina Ricci are celebrity supporters of this national network that fights violence against women. Their strong volunteer program just goes to show that when kindness RAINNS, it pours.


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The Power of Confident Writing

March 9th, 2010
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image of a sign saying confidence

There’s a wonderful European-style market and bakery in the Oak Lawn area of Dallas. They serve everything from made-to-order salads and sandwiches to chef-prepared, ready-to-eat meals.

But what I love most about the place is the sign on the door when you leave. It’s classic.

The sign doesn’t read “Please Come Again” or “Thank You for Your Business” or some other typical exit sign platitude.

It says . . .

“See you tomorrow.”

That kind of confidence is compelling and downright sexy. Sure, a fantastic product, service, or experience is the starting point from which confidence comes, but too many people play it scared and safe even when what they offer is truly great.

I’m not talking about arrogance. Arrogance is an indication of fear, not assurance.

Too many people, however, approach copywriting from a defensive mindset. You’re already back on your heels from the start, instead of proudly sharing your excellence with the people who can benefit most from it.

After all, if you’re not confident in your product or service, why should anyone else be? Confidence is a strong attractor because it assures people they’re making the right choice.

So, check out these tips for confident writing.

And we’ll see you tomorrow.

About the Author: Brian Clark is founder of Copyblogger and wants you to know that Thesis + Scribe = SEO Made Simple. Get more from Brian on Twitter.

Want lots more tips for producing confident copy and content? Sign up for the Copyblogger newsletter. It’s free, and it’s the smartest way to get the very best advice about how to effectively market online.


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What Do You Do When You Run Out of Knowledge?

March 8th, 2010
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Bloggers have a distinct disadvantage.

When someone hires an expert in — oh, let’s say marketing — that expert can dispense the same information she did for the last client.

And the client before that one. And the one before that.

Not bloggers. Blogging is about breaking down everything you know into bite-sized chunks so that people can learn it all over a period of time. If they look back through the archives, they can often see the entire breadth of your knowledge.

Then one day, your well runs dry.

This is a scary moment for any blogger. It’s not like running out of inspiration or having writer’s block. This is when you’ve said it all. Your blog contains absolutely everything you know.

And let’s be fair — it’s a lot of knowledge. But you simply don’t have anything new to say.

What do you do?

Go get yourself some new knowledge

I’m always amazed by how few people continue to educate themselves on their topic after they’ve become an acknowledged expert in it.

Hey, everyone knows me as the number one guy on naked mole rats! Clearly, I know everything there is to know!

But as an old coach of mine used to say, you’ll never know everything there is to know in your field of expertise, and there’s always something new to learn. People make new discoveries and innovations every day. You have opinions about those innovations. You agree or disagree with them. You try them or manage to take them a step further.

Of course, if you don’t find out what those discoveries and innovations are, you don’t have anything to say about it. No wonder you’re stuck for posts.

Actively pursuing new knowledge about your area of expertise has a side benefit: it provides more value for your clients. You may find the inspiration for a new ebook or web course to help newcomers understand and benefit.

New knowledge could be the next big thing for your business — if you go out and find it.

Doctors are one of the few professions actually required to update their knowledge of their field of expertise continually. If a doctor doesn’t know the latest innovation in surgery, his next patient might die from the lack of that knowledge. That’s a huge incentive for the doctor to always be learning and for the patient — and the medical board — to insist on that continual education.

No one is going to force you to attend conferences or read books or take courses, but you’ll be much more respected as an expert if you continually update your knowledge. Your client’s life may not be on the line, but their business, their financial goals, and their happiness probably is — at least, their happiness with your products and services.

Where can you find new knowledge?

Well, you may not have heard about this gizmo called the internet, but it’s pretty handy for that sort of thing. It seems silly to mention using the internet to upgrade your knowledge on an online blog, but shocking numbers of people don’t use it for this particular purpose — even those who practically live online.

Libraries are an awesome (and free) resource for new knowledge too, and so is your local bookstore. Go pick up some new literature and get someone else’s perspective on what you do.

Magazines and trade journals, of course, are terrific for more recent innovations and information. Find ones that focus on your area of expertise and stay on the lookout for new ideas that sound interesting or innovative. Once an article grabs your attention, go do some independent research on that topic and find new resources to pursue.

Actively pursuing new knowledge won’t just make you a better businessperson — though that’s reason enough right there. It’ll also pretty much guarantee that you’ll never run out of blog topics ever again.

About the Author: For new knowledge that makes you a better businessperson — and that helps you hit the bullseye of success for your freelancing career, check out Men with Pens — or better yet, grab the RSS feed here.


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10 Proven Steps to Snag a Guest Post on an A-List Blog

March 5th, 2010
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image of #10 pool ball

Guest posting is the “in” thing. It’s the newest craze. All the kids are doing it!

You’ve heard it time and time again — guest posting is the best way of promoting your work. So why haven’t you become part of the hip crowd yet?

I know why. You’re scared of rejection. You’re not sure if you have the chops.

I can understand these feelings, but don’t get yourself down just yet.
I’m going to show you a surefire, bulletproof, unshakable, watertight, virtually guaranteed (insert as many hyperboles as you see fit) method of putting together a guest post . . . and it getting accepted.

But wait, there’s more! (Here comes the added bonus sales pitch.)

Not only will it get approved on just any two-bit blog in your niche, but on the most highly subscribed top A-list blogs themselves!

OK, let’s begin.

1. Visit your favorite A-list blog and read their guest posting guidelines

They’re at the top of your RSS reader and you read their posts every day, but did you even know there were guidelines for submissions? It might be a good idea to check them out before you do anything else. You never know what type of obscure archaic rules have been handed down by the high and mighty overlords.

Like proper grammar. Spelling. Having a clue. You know . . . really weird stuff.

Whoa! Let’s back up a small step. Do they even accept guest posts? Oh, good. They do. Let’s move on.

2. Study the focus of their content and the target audience of the blog

Your favorite blog covers the movie industry. You write about ice fishing. It’s a perfect fit, right?

Of course not.

Before you put pen to paper (virtually, of course), figure out the type of reader your favorite blog attracts. Generally, successful blogs try to serve content that’s consistent.

How does that blog fulfill their reader’s needs? Focus your guest post idea on what matters to those readers.

Your favorite blog may or may not be in the same niche you are. If not, what specific expertise do you have that fits in and would be useful? Find a way to bridge this gap between the two worlds.

Has there ever been a movie released about ice fishing? Wait . . . actually, it looks like there has been.

3. Skim through the past 2-3 months of posts

No one likes reading about the same exact thing every day (unless you’re a tech blogger). Writing about a subject that has been handled ad nauseum won’t add much value to the readers at the current time.

See what specific topics the blog has been hitting recently. See which areas in which they’ve been lacking the past few weeks. Read some comments and find out what their readers want to know more about.

Mold your idea by focusing on the blog’s immediate needs. You’ll have a much greater chance of hitting a nerve and having your guest post accepted.

4. Write the guest post. Don’t ask. Just do it

I’m serious here. This is the most important step. Take your idea, sit down and write the post. Yes, in full.

Don’t pitch the idea. Don’t ask for permission. Don’t solicit. Just write the best post you can.

It’s a very fast-paced world of short attention spans. A-list bloggers are extremely busy.

The whole process of submitting your idea, exchanging pleasantries, getting correspondence back, creating the post, submitting that, sucking up a bit, receiving feedback, editing a final draft, submitting again, sucking up some more, having it approved, formatting sub headers, adding links, inserting an image, entering a bio, final suck-up, and scheduling the post . . .

It’s really time-consuming.

Eliminate more than half the chain of events by simply writing the post as if it’s getting published as is. The A-list blogger will highly appreciate the fact that you’ve made it easy on him or her. If your content is indeed useful, pertinent and written well, you’ll dramatically increase your chances of it getting green-lit.

You’ve given the blogger all he or she needs to do besides e-mail you back with a resounding “yes!”

What’s the worst case scenario? It’s declined. Pfffft! Your work still has value. Submit the guest post elsewhere or put it on your own blog.

5. Come up with a creative post title that looks appealing and clickable

We all remember some of your last few gems: Stuff I Like, Where I Had Lunch, and Things to Do.

Let’s not repeat those failed post title attempts.

Numbered titles work. Hyperboles work. Questions work. Action words work. Utilize a highly recognized and search-heavy keyword or two if you can.

If you need some inspiration, the best method is to look at the blog’s past post titles, especially those listed as the most popular. Get a sense on how the A-list blogger prefers to title his or her posts and take their lead. Imitation is the best form of flattery, right?

6. Search your favorite blog’s past content and link it to your post

Old blog posts are so . . . yesterday! The world changes quickly, so why would any of your favorite blog’s past 728 posts even be considered relevant today?

You might be right, but all I know is that Google loves ancient history.

I just realized this today . . . all the search results that come up are from the past!

According to many SEOs (yet not others — apparently, the acronym SEO stands for “Seriously, Everyone has an Opinion”), it’s beneficial to link to old posts in new content for search optimization purposes.

More important, it provides proper context to the ideas included and gives readers a sense of back story on a topic. Help them understand the subject in greater depth.

Throwing in some links to the blog’s cornerstone content helps the A-list blogger as well. It saves them time (as discussed in step 4) so they don’t have to miss a second away from the secret ninja meetings conspiring with all of the other A-listers.

7. Add your own short byline to the bottom of the post with a link to your blog

Why bother? A prominent back link from a PR6 site with 100,000+ subscribers probably doesn’t mean much to you, right?

Oh, I forgot. That’s one of the primary reasons you’ve written the guest post in the first place. Silly me!

You can always just have the A-list blogger write the byline. They have tons of time to check out your site and figure out the best way to describe what you do. Maybe they’ll even get your name right.

Or you could play it safe. Write a short sentence or two that simply describes your blog and who you are. Nothing outrageous or over hyped. Unless you’re Johnny B. Truant.

Shamelessly self-promoting yourself is fine, but making it out that your blog “ToTaLLy roXorZ 4 LiFe!” is overdoing it just a bit. Remember, it’s going to be perceived by the reader as the A-list blogger’s voice — so if you can’t imagine him or her saying it, then you’ve gone too far.

8. Submit your guest post via the preferred method of contact

Using the A-list blogger’s geotagged location and delivering the post via bike messenger as they’re walking back from lunch — that’s just a bit too forceful downright creepy.

There’s no need to try and surprise the blogger in your creativity in getting the post to them.

This is where the guest posting guidelines come in handy. It’s very likely they’ll tell you exactly where to submit the post. When in doubt, the contact form on the blog itself is always the best bet.

Include nothing extraneous to the actual guest post content, other than a very short introduction showing your intentions.

Remember step 4? Of course you do. Don’t take the A-lister’s time for granted by droning on for 17 paragraphs about yourself, your blog, your thought process, your broken childhood, your aversion to baked beans, or your last trip to the Andes when you survived 72 days in the frigid cold by feeding off the dead bodies of your fellow Uruguayan rugby teammates.

Sucking up, on the other hand, is okay. Trust me.

9. Find a friend with a connection

If you’ve been a good little blogger, you’ve been using social media platforms to connect with peers in your niche. Although you desperately try to get attention by retweeting every single post of the bigger fish, it’s better to aim for someone lower down in the food chain.

B and C-listers love helping out the “small fries” because it makes them feel like an A-lister!

Skim through the target blog’s last few months of guest posts and see if there are any familiar names as authors — ones who you have developed a relationship with online. Well, now it’s time to call in a marker.

Don’t be shy, but don’t be pushy either. Tell them you’ve submitted a guest post to the blog. Simply ask them if they wouldn’t mind giving the blogger a quick “heads up” about it. There’s no need whatsoever for a glowing endorsement.

Popular bloggers are pitched post ideas all the time — a majority from people who are complete strangers (many they’d like to keep that way). Your goal is to just have your name recognized and stand out a little from the pack. That’s all.

10a. Bask in your glory

If you were able to pull off the first 9 steps, congratulations! You’re one of the few people who actually implement what they read. Of course, the A-list blog will probably publish your guest post on a “filler” low-traffic day. C’mon, you’re a blogger — you always need something to complain about!

10b. Live to fight another day

The A-list blogger still passed on your guest post? Don’t worry, you can always pitch it somewhere else or put it on your own blog.

First though, you must write an inflammatory post that knocks the A-lister off his or her fancy pedestal. They obviously don’t appreciate their community if they’re unwilling to accept your undisputed brilliance.

[Editor’s note: You guys do know he's kidding, right?]

While you’re at it, send me a really nasty e-mail bemoaning my advice. As a concession, I’ll put up your work on my blog. I’m sure my visitors would love to read your guest post titled: “7 Things I Like To Do When Ice Fishing For Dead Bodies In The Andes”

About the Author: Jordan Cooper is a 13-year professional stand-up comedian who showcases his sarcastic humor with videos and written rants about blogging, social media & marketing at Not A Pro Blog.


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How to Give Yourself a First-Class Online Business Education

March 4th, 2010
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image of keyboard keys saying Learn and Lead

When I first had the insane brilliant idea to start a business and get out of the alleged safety of the corporate world, I started by reading everything I could find.

I wish I could remember where the thread started for me. It might have been Dan Kennedy, it might have been Michael Port, it could very well have been the Personal MBA.

Each good resource led to three more. At some point, I found Copyblogger and Problogger and Seth Godin.

Hundreds of books and thousands of dollars in information products later, I’ve given myself an education. Was it expensive? Sure was.

But no more expensive than anyone’s education. Even an education that’s completely free is expensive in time and effort.

And just like a college senior ought to be able to get more out of a class than his freshman counterpart, I’ve gotten very good at efficiently extracting the information I need, leaving aside what I don’t, and avoiding the information that’s just not worth my time.

(Because yes, I still study compulsively, all the time. There’s always more to learn.)

Most of us who run online businesses get an education pretty similar to mine. We get some free stuff from our favorite blogs, we might pay for some information in a home study course or an ebook, and we cobble together a lot from pure observation.

Today I’m going to talk about what I’ve learned, so if you’re a little earlier on the path you can avoid some blind alleys.

It’s always about the fundamentals

Maybe you’ve heard of the Pareto Principle. (It’s also called the 80/20 rule.) It’s the observation that, in an amazing variety of circumstances, 80% of the output comes from 20% of the input.

Which means that 20% of your customers provide 80% of your revenue. 20% of the time you spend behind your computer provides 80% of your best work. And 20% of that great meal you had last night provided 80% of the pleasure. (It was the chocolate mousse cake, wasn’t it?)

Because of the Pareto Principle, there’s always a “20%” you should be spending your time on. And in just about every discipline, it’s known as the fundamentals.

Most people race through the fundamentals so they can get to what they consider the fun stuff — the esoteric, “advanced” weird material that no one knows.

Do you think the fundamentals in your topic are kind of boring? In that case, how do you feel about mastery?

The fact is, real masters of any endeavor get scary good at the fundamentals. Read the biography of any massively successful person you admire, from Michael Jordan to Warren Buffett, and you’ll discover someone who got freakishly good at what the wannabe hot shots look down on as “the boring basics.”

Understand Pareto’s 20% in your field, and work on it over and over again.

Then work on it some more.

Inspiration is great, but execution pays the bills

There’s one guy in particular whose stuff I find wonderfully inspiring.

I always feel energized after reading his paper newsletter or listening to his CDs. I’ve got a renewed sense of enthusiasm for my profession, I’m filled with hope and energy, I’m ready for anything.

And all that is fine. The problem is, it lasts about 20 minutes.

Enjoy the inspiration, but don’t stop there. Instead, use the energy from all that inspiration and translate just one idea into an action (it can be incredibly small) you’re going to take to move your business forward.

Then take that action. Really take it, don’t just intend to.

Which leads to:

Just one thing

If the book, membership site, ebook, or home study program you’ve got is any good, you’ll probably have more to act on than you can actually get done this week, this month, or possibly this year.

It may be helpful to remember a piece of advice given by David Allen. You can’t do a whole project. You can only do your next action on that project.

Whether or not you’re a devotee of Allen’s productivity cult Getting Things Done (I am), the idea of the “next action” is critical if you want to move forward on anything complex.

Writing a rough first draft for your email autoresponder is a next action. Spending 20 minutes brainstorming ideas for cornerstone content (and putting them someplace you can find them again) is a next action.

“Learn how to start an online business” is not.

Don’t neglect little things because you’re looking for big results. Big things are made up of the execution of many, many little things.

Education for its own sake can be inspirational and fun (and I would have happily stayed a college undergraduate forever if that had been an option). But if you have practical goals beyond learning, remember to keep those goals front and center.

Revisit the most valuable stuff

Human beings are a novelty-seeking monkey. We’re so attracted to what’s new and different.

But keep an eye out for those rare resources that are worth visiting again and again.

When I had a commute, I used to listen to the same marketing CDs over and over again. They burned a neural pathway in my brain. The information became second nature, as automatic as changing the channel when Leno comes on.

Reread the classics in your field. For me, it’s Robert Cialdini’s Influence, Seth Godin’s Permission Marketing, Eugene Schwartz’s Breakthrough Advertising, and a handful of decidedly old-school books on copywriting.

When you can get unabridged audio versions, pick them up in addition to the print versions, and listen to them when driving or on the train.

In the digital realm, I keep going back to Gary Bencivenga’s Marketing Bullets, our own Teaching Sells (I was a student before I ever dreamed of being a partner), and Jeff Walker’s Product Launch Formula.

I’m not looking for radical new insights. I’m looking for one small thing I can add to what I’m doing now.

Be ready to get bigger than you thought you would

When I started out with all of this self education, all I wanted to do was to convince people to hire me for copywriting gigs. I was good at that and I liked it, and I was itching to get out of that corporate job.

But by the time I figured out how to market my freelance writing, I realized that copywriting was a small subset of what I really enjoyed doing, and I wanted a bigger picture.

So if you’re going to expand your thinking, build new skills, take on a new mindset, and start making new neural (and social, and financial) connections, you may find your life shooting off in an amazing new direction that you never really thought was possible.

Don’t say I didn’t warn you.

Ready for some high-quality free information? We’ve got you covered. Check out our newsletter, Internet Marketing for Smart People. It’s a crash course on the fundamentals that will let you build a better online business.

About the Author: Sonia Simone is Senior Editor of Copyblogger and a co-founder of Inside the Third Tribe.


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Give and Grow Rich: The Power of Focused Generosity

March 3rd, 2010
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image of boy giving flowers

There are two kinds of people on the Internet: the greedy and the generous.

The greedy want you to pay for everything. Every link is an affiliate link. Every recommendation has a profit motive. The really good content is locked away until you fork over some money.

The generous want to give you everything free.

It never occurs to them that their time or expertise has value. They’re kind, selfless, giving, and (too often) dirt poor.

But there’s a third kind of person on the Internet. And yes, they belong to the Third Tribe you’ve been reading about.

This person understands that you can’t be greedy and build a following. But you also can’t just throw all your treasure to the wind. This is the person who understands the power of focused generosity.

To help understand this and get a little perspective, let’s look at how this works in the real (non blogging) world. It’s an idea that has been used by savvy marketers forever. Here are just two examples.

Example 1

The first act of generosity happened one December. I had recently ordered holiday gifts from Amazon. A package arrived in the mail from them, with a letter inside signed by Jeff Bezos, the company’s founder and CEO:

Dear Friend,

With the holidays approaching, I wanted to thank you for making this year such an exciting time for Amazon.com. We really couldn’t have done it without you.

As a small token of our appreciation, we’d like you to have our special coffee tumbler (I’m particularly fond of this year’s quotes). May you use it in good health.

Thank you again for all your support, and best wishes for a holiday season filled with family, friends, and happiness!

I don’t drink coffee very often, but this little thank you struck me as particularly effective. You’ll notice that nowhere is there a solicitation for more business, but I felt so good about Amazon, I wanted to immediately log on and order a book . . . or anything.

Example 2

The second act of generosity came in the form of unexpected customer service from Current, a printer online that specializes in bank checks.

For some time I had been struggling with an ancient, plastic checkbook cover which was slowly deteriorating from hard use and age. (My wife is responsible for most of the “hard use,” but that’s another subject.)

It was a small thing, but I didn’t know how to go about getting a new one. So I wrote a note to Current explaining my problem.

To my surprise, a brand new checkbook cover arrived a few weeks later with this note, signed by the customer service manager:

Dear Check Buyer,

Thank you for your recent inquiry about Current Check Products. Enclosed are the materials you requested.

Current offers a full line of check products including checkbook covers, address labels and stampers. We also have a complete line of business checks — 3-on-a-page, laser/ink jet, continuous checks, and more. Call us for information.

If you have any questions or would like to place your order by phone, please call us TOLL FREE at 1-800-204-2244, Monday through Friday, 5 a.m. to 10:30 p.m. and Saturday 6:30 a.m. to 7:00 p.m. Mountain Time.

Once again, thank you for your interest in Current Check Products. We look forward to serving you in the future!

Cool! I had expected them to send me a web address or catalog so I could order a new checkbook cover. The fact that they just sent me one — placing my problem above their profits — impressed me greatly.

The note was clearly written for general inquiries. That suggests that sending my checkbook cover wasn’t part of their corporate policy, but instead a judgment call, a pure act of generosity for a loyal customer. A personal letter would have been a smart addition, but the gesture on its own works pretty well.

The power of focused generosity

You might shrug off these two small acts of generosity. But there’s something important going on here. And it’s related to the principle of reciprocity. Someone does something for you. Then you feel obligated to do something in return.

It might or might not translate immediately into a purchase. Instead, it could be tweeting your content, recommending your email newsletter, linking to one of your blog posts, or otherwise getting the word out about what you have to offer.

Researchers — and yes there is an entire field of study dedicated to such matters — have referred to this idea of doing for others and getting something back in return as a “web of indebtedness,” a form of social interaction that is “central to the human experience, responsible for the division of labor, all forms of commerce, and how society is organized into interdependent units.”

In other words, being generous is a very big deal indeed. It’s the ultimate in guerrilla marketing. Much more than simply being nice, it’s a central, essential, and incredibly potent way to do business.

You might say that there is a “payback” urge hardwired into our brains. And it’s very difficult to resist. Remember the last time a friend insisted on paying for lunch? (No? Maybe you need new friends.) When it happens you immediately swear you’ll pay for the next one, don’t you?

Which is why you should spend more time thinking about how you can be generous on your blog or other online ventures, and a little less time thinking about how to bludgeon people to death with requests to buy, buy, buy.

Those who get the most tend to be those who give the most, while also keeping a few desirable items that they aren’t afraid to sell.

Making generosity work for you

Okay, so how does this work as a business strategy online? Here are a few pointers.

Offer something free. It can be an ebook, a blog tool, a product sample, a subscription to a genuinely terrific newsletter, or any form of valuable information. It can be anything really, as long as it’s free and relates to your core product or service.

One newsletter I subscribe to used to barrage me with products to buy. I was just about to unsubscribe when suddenly the publisher started being generous, sending occasional emails with valuable information and tips with no hard sales pitch. That made the other more product-focused emails a lot easier to swallow, and I remain a loyal subscriber to this day.

Give something beneficial. Of course you have reasons for being generous, but don’t make people feel manipulated. Do something for the recipient’s benefit. No conditions. No self-serving verbiage.

Allow the “payback,” if and when it happens, to come naturally.

Not only does this make you more likable, it can actually change the way you think about people. They stop being “marks” or even “prospects,” and start being real people you honestly care about. And that will come through in your content.

Give something of value. What you give should have real value for the person on the receiving end. If you run a blog on financial planning and want to “upsell” your readers to a paid online seminar, don’t just give them a self-serving “tease” that piles on the sales patter . Offer an informative sample of the course with solid value even for those who don’t sign up.

Put a personal face on your gift. Take off the corporate suit and tie. Don’t have the gift coming from your “business.” It should come from you personally. It is much easier to feel indebted to a person than to a faceless, formal company. And people are more likely to be loyal to you as a person than to your business empire.

Nice guys finish first

Here’s another classic example from the offline world, and this one may be revealing my age.

Ever heard of Amway? Years ago, some bright business person got the idea to have distributors go door-to-door and give homeowners a package stuffed with cleaners, deodorizers, and other product samples.

They called this package the “BUG.” The distributor would leave a BUG with a homeowner for up to three days with no cost or obligation. They only asked that the homeowner try out the products.

Later, the distributor would come back to pick up the BUG and, of course, to ask for orders. By this time, having used the products for free for so long, the homeowner felt obligated to buy something from this generous distributor who seemed almost naive in his trust and generosity.

Just how successful was this nice guy approach? As one Amway distributor put it, the response was “Unbelievable! We’ve never seen such excitement. Product is moving at an unbelievable rate . . . .”

The point is that you should consider what people really care about. Instead of always asking yourself, “How can I squeeze more money from people?” occasionally ask yourself, “How can I help people?” In most cases, focused generosity ends up being more profitable in the long run.

About the Author: Dean Rieck is one of America’s top freelance copywriters and publisher of Pro Copy Tips, a blog that provides copywriting tips for smart copywriters.


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